Frequently Asked Questions
Find answers to common questions about our properties, booking process, and services.
All Questions
VRIB specializes exclusively in Barbados properties, offering deep local knowledge and personalized service. We carefully curate our properties, ensuring high standards of quality and comfort. Our team lives and works in Barbados, providing authentic insights and immediate assistance when needed.
Making a reservation is easy! Simply select your desired property, check availability for your dates, and click "Book Now." Follow the steps to complete your booking online. You can also contact our team directly for assistance with your reservation.
Yes, all our properties undergo thorough cleaning between stays and regular maintenance checks. We follow strict cleaning protocols and employ professional cleaning services. Many properties also include regular housekeeping during your stay.
We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. Some properties may also accept cryptocurrency - please inquire for details.
Our standard cancellation policy allows for a full refund if cancelled 60 days before arrival. Cancellations made 30-60 days before arrival receive a 50% refund. Cancellations within 30 days of arrival are non-refundable. Some properties may have specific policies - please check the property details.
Standard check-in time is 4:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability.
Absolutely! We can arrange various additional services including private chefs, extra housekeeping, grocery delivery, babysitting, and more. Contact our concierge team for details and pricing.
More Questions
Pet policies vary by property. Some properties are pet-friendly while others do not allow pets. Please check the individual property listings or contact us for specific pet policies.
Yes, we can arrange airport transfers for an additional fee. Our trusted drivers will meet you at the airport and take you directly to your property. This service can be added during the booking process or arranged later.
Yes! We regularly offer seasonal promotions, long-stay discounts, and early booking specials. Sign up for our newsletter to stay informed about our latest offers, or check our Special Offers page for current deals.
Yes, all our properties include complimentary high-speed WiFi. Connection details are provided in the property welcome guide upon arrival.
The rental rate typically includes standard utilities and WiFi. Additional fees may include cleaning fees, security deposits, and optional services like airport transfers or chef services. All fees are clearly listed during the booking process.
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Still Have Questions?
Our team is here to help. Contact us and we'll get back to you as soon as possible.